Shipping policy

Website: https://nextbeast.in

This Online Store is operated by Nextbeast (Owned by MNU Clothing Pvt. Ltd.). Throughout the site, the terms “we”, “us” and “our” refer to Nextbeast (Owned by MNU Clothing Pvt. Ltd.).

This Shipping Policy explains how orders are processed, shipped, and delivered for purchases made on https://nextbeast.in.

1. Order Processing

Orders are processed after successful payment confirmation.

Processing Time: 1–3 business days (Monday–Saturday, excluding public holidays).

Orders placed on Sundays or public holidays will be processed on the next working day.

2. Shipping Coverage

We currently ship across India.

Delivery availability may vary depending on courier service coverage in your area.

3. Estimated Delivery Time

Please note: Delivery timelines are estimates and may vary due to weather conditions, courier delays, festivals, strikes, government restrictions, or other circumstances beyond our control.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.

We may offer free shipping on selected products, order values, or promotional campaigns.

5. Order Tracking

Once your order is shipped, you will receive:

• A shipping confirmation email and/or SMS

• A tracking number

• A courier tracking link (where available)

6. Cash on Delivery (COD)

If COD is available on the website:

• COD availability depends on your PIN code.

• We reserve the right to disable COD for certain locations or high-risk orders.

• Customers may receive a confirmation call or message before dispatch.

7. Failed Delivery Attempts

Our courier partners generally make multiple delivery attempts.

If delivery fails due to:

• Incorrect address

• Unreachable customer

• Refusal to accept the order

• Repeated unsuccessful attempts

the shipment may be returned to us. Re-shipping may require additional shipping charges.

8. Incorrect Address

Customers are responsible for providing accurate shipping information.

We are not responsible for delays or non-delivery resulting from incorrect or incomplete addresses.

9. Damaged or Open Package

If you receive a package that appears damaged, tampered with, or open:

• Take clear photos before opening.

• Report the issue to us within 24 hours of delivery.

• Share your Order ID and supporting images/videos.

Claims raised after this period may not be accepted.

10. Delayed Shipments

While we make every effort to ensure timely delivery, delays may occasionally occur due to:

• High order volumes

• Courier operational issues

• Weather disruptions

• Natural disasters

• Government or regulatory restrictions

In such cases, we will provide reasonable assistance in tracking the shipment.

11. International Shipping

Currently, NEXTBEAST ships only within India unless otherwise specified on the website.

12. Returns & Exchanges

For information regarding returns, exchanges, and wallet credits, please refer to our Return & Refund Policy.